GUIDE TO LOGGING JOBS, PARCEL PACKAGING, TICKETS AND DELIVERY INFORMATION

All jobs must be clearly and correctly labelled with the name of the company and the physical address of where it is to be delivered too.

It is essential to have a designated “Pick Up” and “Delivery” point at your company.

Freight must be wrapped or boxed and drained where applicable. Any sharp edges must be covered and clearly visible to the driver collecting the parcel.

All glass and fragile parcels are to be wrapped and boxed, otherwise we will not be taking them.

Please have your job ready to be collected before you call it in to the Sameday Courier office.

Dangerous Goods: must have completed DG Forms attached and must be clearly labelled

“Dangerous Goods”- NO EXCEPTIONS

TICKET REQUIRED

  1. 1 x ticket per 25kgs
  2. All jobs that require a van are a minimum two tickets and may require extra tickets if the parcel is bulky or heavy
  3. Any deliveries after 4pm will require 1 x half-hour ticket. If you do not have any of these, then it will require 1 1⁄2 x one-hour tickets

The driver collecting your job will advise you if more tickets are required.

PLEASE LET THE OFFICE KNOW WHEN YOU CALL JOBS IN THAT A VAN IS REQUIRED.

Call the Sameday Courier office on 0800 349 743  to log in your job.

When jobs are logged please indicate if it is a 1 hour, Te Puke, Katikati and if freight forward.

The correct tickets must be used for the correct areas i.e. Katikati and Te Puke. If you require to send a one off parcel to these areas and do not have the required tickets, please discuss with the office before placing a job.

Job deliveries are from “Pick Up to “Delivery” not from the “Call In” time. It is not always possible however, we do endeavour to get your parcels delivered from the “Call in” time.

We are happy to pick up a parcel from one company and deliver to another company, and collect payment from a third company, however, this may cost the paying company two or more tickets to do so.

If a job gets cancelled, please phone the office and let them know before the driver gets there. Not doing so may result in the company who sent the parcel, having to pay for a ticket.

Please phone the Sameday Courier office and or tell one of the drivers when you require more tickets.